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BITA Business

HR & People Management Essentials

Manage people effectively and legally — recruitment, onboarding, performance, employment law basics, and building great workplace culture.

🎓 Intermediate 🕑 10 hrs 🎉 Certificate of Completion 📋 Exam: Certificate of Completion

Course Overview

People are every organisation's most valuable asset. This course equips managers and HR practitioners with the practical skills to attract, develop, and retain talent. Topics include the recruitment and selection process, onboarding best practices, NZ employment law fundamentals (Employment Relations Act, Health & Safety at Work Act), performance management cycles, difficult conversations, disciplinary and grievance procedures, and building a positive workplace culture. Relevant to NZ organisations and adaptable for international contexts.

What You Will Learn

  • Conduct effective recruitment and selection processes
  • Onboard new employees using structured frameworks
  • Understand NZ employment law basics and obligations
  • Manage performance through structured review cycles
  • Handle disciplinary and grievance situations correctly
  • Build an inclusive, high-performance workplace culture

Course Modules

  • The employee lifecycle: attract, hire, develop, retain
  • Recruitment: job design, advertising, shortlisting, interviewing
  • Structured interviews and selection best practices
  • Onboarding: first 30/60/90 day frameworks
  • NZ Employment Relations Act fundamentals
  • Health & Safety at Work Act: employer obligations
  • Minimum employment entitlements: leave, wages, hours
  • Performance management: goal-setting, reviews, feedback
  • Having difficult conversations: performance and conduct issues
  • Disciplinary procedures: warnings, investigations, termination
  • Grievance handling and mediation basics
  • Diversity, equity and inclusion in the workplace
  • Building a positive workplace culture

Who Is This Course For?

This course is designed for professionals seeking practical, hands-on skills in HR & People Management. Whether you are starting out or advancing your existing expertise, our structured approach and real-world labs prepare you thoroughly for both the workplace and certification exams.

Prerequisites

Foundational courses have no prior experience requirements. Intermediate and Advanced courses benefit from some prior exposure to the subject area — specific requirements are noted in the course overview above.

Delivery & Access

  • Blended, online, onsite or on-demand delivery — your choice of format
  • Hands-on labs with real environments
  • Instructor Q&A support for 30 days
  • Verified certificate of completion by BITA
  • Study guides, practice questions and reference materials included