Explore Dynamics 365 CRM and ERP capabilities — sales, customer service, marketing, finance, and supply chain fundamentals.
Microsoft Dynamics 365 is the leading cloud-based CRM and ERP suite. This course covers the core Dynamics 365 apps — Sales, Customer Service, Marketing, Field Service, Finance, and Supply Chain Management — along with the Power Platform (Power Apps, Power Automate, Power BI) integration. Aligned to both MB-910 (Customer Engagement) and MB-920 (Finance and Operations) fundamentals exams.
This course is designed for IT professionals, cloud engineers, developers, and business professionals seeking to build expertise in Microsoft Azure services. Whether you are starting your cloud journey or advancing toward a professional-level certification, our structured learning path and hands-on labs will prepare you thoroughly.
Basic IT literacy and familiarity with computing concepts is recommended. Specific technical prerequisites vary by level — Foundational courses have no prior experience requirement. Associate and Professional courses benefit from prior cloud exposure.